We guarantee to reduce your policy administration costs while simultaneously increasing customer satisfaction — without compromising quality or sustainability.
We've reimagined mobile device protection from the ground up — stripping out the infrastructure costs that have always driven premiums higher.
Traditional insurers carry enormous overhead: large call centres, warehouses, physical inventory, and fixed infrastructure. Those costs get passed directly to you and your customers.
Insurix is different. Our fully remote UK claims team works through a digital-first platform designed for scale without fixed costs. There are no warehouses to fund, no call centre seats to fill.
The result is a leaner, faster, and more transparent service — where every efficiency saving flows back to you as reduced claims costs.
Each element of our model is designed to reduce a specific cost driver while improving the experience for your customers.
Rather than routing every replacement through a single warehouse, our delivery partners compete on every claim. This competitive pressure keeps replacement costs low and improves device availability.
Refurbishers and recyclers compete to acquire damaged returned devices, maximising recovery value and materially improving your net loss outcomes on every claim.
Our repair partners operate state-of-the-art facilities including specialist glass replacement, which can materially reduce repair cost versus full unit replacement.
Our self-service claims platform is built for digital-first journeys that genuinely reduce friction. Agent support is available where it adds value, not as the default.
Our UK claims handlers work remotely. Our platform is built to scale without fixed costs — meaning your claims operation grows or contracts with demand, not headcount.
A frictionless digital journey designed so customers can self-serve from start to finish.
Our platform determines the optimal outcome — repair, replacement, or recovery — in real time.
Fulfilment partners bid to deliver the best-value replacement or repair for that specific claim.
Damaged devices enter a competitive reverse-logistics auction to maximise recovery value.
Every fulfilled claim automatically triggers a tree-planting contribution, no admin required.
Sustainability isn't a bolt-on — it's built into every claim we process.
We'd welcome the chance to be included in your next tender process. Even a short introductory call would allow us to understand your current model, your key cost pressures, and what success looks like for your claims operation.
No commitment. No lengthy forms. Just a conversation.